State Farm® Insurance Agent Mike Broujos

"I have insured my personal articles with them incase of future circumstance's, all staff answering my phone calls /email are excellent with assisting me with the process, special mention to Edith!!!"

"I have been a State Farm customer for 50 years. My parents were also. We had manny good years with George Thomas and Kim Snyder till they retired. I knew Mike Broujos and his wife from previous work experience so when I needed a new agent and saw his name I called him immediately and had my insurance needs picked up by his office. I have been with them now for many years and have had nothing but excellent service. The team does an excellent job. Edith Martinez recently helped us to get life insurance for my husband. We have car insurance, Homeowners insurance and life insurance. The team is very knowledgeable and will assist you with any insurance needs you may have."

"Great team to work with. Very helpful getting through claims, adding vehicles to policies, etc."

"Always pleasant and prompt in providing service, Allison treats everyone like they’re Mike’s only customer. Allison is extremely knowledgeable in every aspect of the insurance industry."

"Gracias Mike por tener un buen equipo, y gracias a Edith que ayudo a obtener una poliza donde puedo proteger a mi familia en un evento inesperado. Me ayudo a entender la importacia de obtener un seguro de vida. Les recomiendo esta oficina donde siempre ayudan y contestan cualquier pregunta que uno tenga."

"Been with Mike & Allison for over 5 years and don’t see any reason to shop around. Allison provides outstanding service with prompt responses. Truly appreciate Mike and Allison over there on Kirkwood Hwy!"

"very thankful for Ruby assisting me with my Life insurance needs. I now feel very protected that my family and loved ones will be taken care of in the event of my passing."

"Allison and the whole team always do an amazing job at answering any of my questions with urgency, efficiency, and eagerness! Always receive great and personable yet professional care and service with them!"

"During these crazy times with insurance rates going through the roof and becoming unaffordable for most, I was pressured into searching for more affordable options. My current policy though another company continued to increase hundreds of dollars each year all while staying “Claim Free” since day one. I gathered a list of companies to compare similar coverages and prices. After reaching out to this office and speaking with Allison Shoop, I was pleasantly surprised with her willingness to help and save me a considerable amount of money. Everything happens for a reason and I’m grateful to have you protecting my assets."

"Got a reasonable quote for my vehicle and life insurance. Ruby was very much helpful in setting everything up. As well as being helpful for any needs or questions I may have regarding insurance rates and etc."

"Allison Shoop was a great help the time a had a little fender bender. She help get the State Farm App. So I could put my claim in. She was very knowledgeable My claim was taken care of immediate and my car was fixed within three weeks. Thank you so Allison."

"The Broujos team is amazing! I have been with them for over 30 years! Always respond quickly, professionally and resolve issues!"

"Estoy muy agradecido por la amabilidad del personal de Mike Broujos es todo un profesional gracias."

"40+ Years of Outstanding Service! I’ve been with the Mike Brojous Team for all my insurance needs since purchasing my first home over 40 years ago—and their commitment to excellence has never wavered. Their support and responsiveness are truly exceptional. Anytime I’ve had a question or needed to file a claim, Mike and his team have responded promptly—even during evenings or weekends. Now with Heather Brojous on board, I have full confidence that this tradition of top-tier service will continue well into the future. I’m not sure where they find their staff, but every team member I’ve interacted with over the years has been helpful, courteous, and extremely knowledgeable. Most recently, I’ve had the pleasure of working with Ruby T., who was fantastic—professional, responsive, and a true asset to the team. As an aside, several auto body shops have told me that State Farm is one of the best insurers to work with, largely because they don’t require the use of aftermarket parts just to cut costs. This results in higher-quality repairs using factory parts—a key point to consider if you’re comparing rates. If you’re looking for top-quality coverage paired with unmatched customer service, give Mike or Heather a call. And a special thank-you to Ruby for her excellent support in recent weeks!"

"Alison was so helpful to me and my son. I have never had a bad experience in over 20 years. Thank you for always making my experiences pleasant."

"I've been with Mike for more then half my life. State farm is awesome. My agent Emily is amazing . Always upbeat Always ready to help. i can't thank them enough for all they do for me and my family. I will be with them forever. There knowledgeable and always willing to give me help in any and all areas of all my policies. Thank u Broujous family."

"Alison was very knowledgeable & was able to answer all my questions. She was also able to resolve my issues quickly & efficiently. Thank you !"

"Mike Broujos Team is the Best State Farm Insurance agency in Delaware. Allison, was very on point, precise, and friendly. I would recommend you call today for a quote. Thanks Team for your assistance 👍🏾"

"Had to check in with my agent today regarding an issue and couldn't be happier with the service I always get. We started out with Mike's dad in the 1980's when no one else would provide my family with the insurance we wanted. Still as great of an experience it was when we started 3 generations later."

"Es la mejor opción para asegurar el auto es económico siempre atentos"

"I have nothing but great things to say about the experience and customer service I have received from Heather, Mike and any other staff. I had a issue with my car policy as a result from someone not doing their job at another agent’s office. I called mike seeking advice on what should I do. Mike without knowing me or the whole situation assisted me and guided the best he could possibly could! I transferred to his office and it has been the best decision. Any questions or concerns they are on it. Highly RECOMMEND THIS OFFICE! My family and I are forever grateful with this team!"

"Canceled my two auto policies and a life insurance policy at Mike Broujos’s office because I moved, and had the policies moved to agent closer to where I live now. The policies were canceled January 9th, and I received a letter from Mike’s agency about a week later confirming the changes were made. I also called a few days after receiving the letter to verify the account was updated and they would not be taking out my usual payment ($322) on January 25th (my usual due date for my automated payments), and they confirmed the changes had gone through and the payment would not be taken out of my account. They still took the money out of my account anyway, and when I called about being reimbursed, I was told they would mail a check and I would receive it in 7-10 business days. I asked if they could refund my account directly, and they told me that wasn’t an option. Annoying, but I waited, and two weeks later, I still had not received my checks. Called to ask again if they could reimburse my account directly or at least overnight the check since waiting another 7-10 business days to receive a check, and then another day or two for the check to clear once deposited put me in a tight spot financially. $300 may not be a lot to some people, but it is to me, and this was messing up my families’ budget. This time I was told that I had to wait a month, and if I still had not received the checks, to call back, they would stop payment on the checks they sent, and send new checks. Even more aggravating, but again, I waited another week, and when the checks still did not arrive, I called again, and this time, I lost my patience because this is completely unacceptable to wrongfully take someone’s money and basically tell them, you’ll get it when you get it. I had a due date for the money I owed them for my policies and those bills were always paid on time, but they can pay me back whenever they feel like it or whenever it is convenient for them..? They made the mistake and they should have corrected it as soon as possible. Spoke with multiple agents at Mike’s office, but could not get a straight answer. When I asked why they couldn’t refund my account directly, one agent told me they couldn’t do that because it is illegal, but when I questioned that further, she changed her story to it’s against State Farm policy. The agents couldn’t seem to agree on when the checks were sent out either, some of them told me the checks were sent January 30th, another one told me it was sent out in the beginning of February. I feel it’s also worth mentioning that I’ve already had to sue State Farm three times in the past and the judge awarded me thousands of dollars each time. Don’t waste your time or money dealing with these people, all they do is rip people off, and hope you don’t take them to court over it."

"Been a customer for over 20 years. Had another State Farm customer hit my vehicle. They put it thru on MY policy showing me at fault😤 now trying to get a quote to leave and it’s double bc of this! Not happy and definitely not staying a customer any longer than need be"

"huge storm last night..massive tree down in back yard ,took 60 sec for young person to say so sorry ,yes and act of God but so sorry its all on me...gee thank you. 30 year customer screwed by poor old state farm. the main job for this office is do whatever say whatever to not pay out. but my payment will be on time."

"Great experience! They were super helpful and quick to respond when I needed a policy change to move in. Specifically, Emily was incredible and very communicative. She helped to resolve an issue, and went above and beyond to do so."